Tech Lighting 700MPBMLWS-LEDS930 MP-Brummel LEED Pendant Light OPEN BOX

We do our best to describe all items as accurately as possible in our listings to avoid issues but sometimes things can happen. Before leaving any negative feedback, please contact us with any issues regarding your order. We will be more than happy to assist you within the guidelines listed below.

Buyer is responsible for reading each of our listings entirely before purchasing. Buyer is also responsible for matching appropriate part numbers (not just by make/model), conducting the proper research, or reaching with any questions before purchase.

We typically respond to messages within 1 business day, but response time may be longer in some circumstances. Our offices are closed on weekends and all major US holidays.

We only provide customer support through eBay's messaging system. We do not provide customer support or contact of any kind pertaining to eBay items or orders via email or over the phone. No exceptions.

• Used items: these items may cosmetically shows signs of previous use but are fully functional unless otherwise noted. All used items are tested in-house or on-site before they are taken out of service to determine their functionality. These items may also be graded from excellent to poor (or grades a-d) or cosmetically described where applicable. Although we do our best to clean them, these items may feature leftover dust, dirt or debris in small corners or crevasses from use.
• New items: these are sealed items that were never opened for use and should be considered brand new.
• Open box items: these items are new but opened to check stock but were never used and are in excellent condition.
• “For parts or repair” and/or “Sold as is”: these items are no longer working or have severe operational issues and should only be purchased to salvage parts or for the buyer to fix. These items may also feature highly noticeable cosmetic damage.

• Free shipping items: most of these items are shipped via an economy service (I.E.: USPS Parcel Select, FedEx SmartPost) by default unless otherwise noted. If it is more cost effective for us to upgrade to an expedited or another ground service, your shipping service may be upgraded accordingly.
• Calculated shipping items: we offer USPS, FedEx, and UPS for calculated shipping purchases. If a buyer selects a parcel ground shipping service (either USPS, UPS, or FedEx), we may ship the order using either parcel service regardless of what is selected depending on cost effectiveness. If you require a specific ground carrier to deliver your order, please leave a note during checkout. All other expedited, air, and overnight methods will be honored when selected.

• 30 Day Return Listings: return requests for these items must be submitted through eBay within 30 days of receiving the item. All return attempts outside this window will be rejected.
• No Returns Listings: we unfortunately cannot accept returns for these items. All ineligible return request attempts will be rejected.

We do not tolerate scammers, abusive buyers, lowballers, and other aggressive buying behavior. Any buyer presenting such behavior will be blocked and reported if necessary.

All fraud and false claims will be reported to eBay and we will pursue legal action if necessary.

Any messages from prospective buyers with verbiage resembling known scam practices will be ignored and reported to eBay.

Constant lowball offer attempts will be ignored and serial lowballers will be blocked.

Buyers with multiple non-payments may also be blocked.